jeewin Terms and Conditions
Please read these terms carefully before using the jeewin platform. All policies on account registration, bonuses, payments and responsible gaming are described in detail here.
These Terms and Conditions ("Terms") apply to the use of the jeewin platform and all services provided through the website https://jeewin.lat. By registering on or continuing to use this platform, you are considered to have agreed to these Terms.
jeewin reserves the right to change these Terms at any time. Updated Terms will take effect as soon as they are published on the website. We recommend reviewing this page regularly.
Definitions and Interpretation
The meanings of the following terms used in these Terms are described below:
- "Platform" refers to the jeewin website, mobile version and all services provided through it.
- "User" or "Member" refers to any person who has created an account on jeewin or is using its services.
- "Account" refers to the individual user profile registered on the platform.
- "Bonus" refers to welcome bonuses, cashback, free spins or other promotional benefits offered by jeewin.
- "Wagering Requirement" refers to the amount that must be wagered to make bonus funds withdrawable.
- "Real Money" refers to actual funds deposited by the user, separate from bonus credits.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account on jeewin, users must meet the following requirements:
- Must be at least 21 years of age.
- Must provide accurate and truthful personal information — name, date of birth, mobile number and email.
- Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be cancelled.
- Multiple accounts may not be created from the same device, IP address or payment method.
- Residents of areas where online gaming is legally prohibited are not permitted to register.
2.2 Account Verification
For security and fraud prevention, jeewin may request identity verification from a user at any time. A national ID card, passport or birth certificate may be required for verification. If verification is not completed within the specified time, withdrawals may be temporarily suspended.
2.3 Account Security
It is your responsibility to keep your account password and login details confidential. If you suspect unauthorised access to your account, contact our support team immediately.
Deposit and Withdrawal Policy
3.1 Deposits
The following payment methods are accepted for depositing funds on the jeewin platform: bKash, Nagad, Rocket, Upay and bank transfer.
- Minimum deposit amount: ৳300 (for each method).
- Deposited funds will be added to the account after successful processing.
- Payment details provided at the time of deposit must belong to your own account — use of third-party accounts is prohibited.
- If a deposit fails due to a technical issue, contact support immediately.
3.2 Withdrawals
- Minimum withdrawal amount: ৳1,000.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals can only be made to the same payment method used for the deposit.
- Bonus balance cannot be withdrawn until the active bonus wagering requirement has been met.
- Withdrawals may be delayed if identity verification is pending.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to ৳20,000.
- Welcome bonus wagering requirement: 20x (you must wager 20 times the bonus amount).
- Bonus credits can only be used on designated games.
- If the account is closed before the wagering requirement is met, the bonus balance will be forfeited.
- The period for claiming a bonus is limited to a set time — after expiry the bonus will be cancelled automatically.
- Each member may benefit from the welcome bonus once only.
4.2 VIP Cashback Program
jeewin's VIP program has 5 tiers, with weekly cashback offered at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.3% weekly cashback
- Gold — up to 0.5% weekly cashback
- Platinum — up to 0.6% weekly cashback
- Diamond — up to 0.8% weekly cashback
You can advance to higher VIP tiers through regular activity. Cashback is added to the balance every Monday.
4.3 General Promotion Terms
- jeewin reserves the right to change, suspend or cancel any promotion.
- Benefits from one promotion cannot be combined with another promotion unless specifically stated.
- If evidence of bonus abuse is found, the relevant account will be suspended.
Gaming Policy and Fair Play
5.1 Fair Play Policy
jeewin is committed to operating a safe and reliable platform. All games are operated by accredited game providers and use Random Number Generator (RNG) technology to ensure fair outcomes.
5.2 Prohibited Conduct
The following activities are strictly prohibited and if detected will result in account cancellation and balance forfeiture:
- Playing games using automated software, bots or scripts.
- Collusion or gaining unfair advantages through multiple accounts.
- Using systematic betting strategies with the intent to circumvent bonus terms.
- Providing fraudulent payment information or activities related to money laundering.
- Exploiting technical errors on the platform to gain an illegitimate advantage.
5.3 Game Results and Dispute Resolution
If you have a dispute regarding a game result, notify our support team within 24 hours. jeewin's system logs and the game provider's records will be treated as conclusive evidence.
Privacy and Data Security
jeewin gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology and all financial transactions are completed through secure channels.
6.1 Data Collection and Use
- Information collected at registration is used only for account management, payment processing and verification.
- Personal information is not sold or transferred to third parties.
- In cases of legal obligation, information may be provided upon request by authorities.
For more information, please read our Privacy Policy.
6.2 Cookie Policy
The jeewin website uses cookies to improve the user experience. By continuing to use the site, you agree to the use of cookies. Cookies can be managed through browser settings, though some services may be limited as a result.
Responsible Gaming Policy
jeewin believes gaming is for entertainment only — it should never be seen as a source of income. We are committed to building a responsible gaming culture.
7.1 Self-Control Tools
The following features are available to users on our platform:
- Setting deposit limits (daily / weekly / monthly).
- Temporary or long-term Self-Exclusion.
- Option to set time limits.
- Setting betting limits.
7.2 Support
If you are facing gaming problems, contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.
Account Closure and Termination
8.1 Closure by User
Any user may close their account if they wish. Contact the support team to request closure. If all applicable bonus wagering requirements are not met before closure, the bonus balance will be cancelled and only real money will remain withdrawable.
8.2 Closure by jeewin
jeewin may temporarily or permanently close an account in the following circumstances:
- Violation of these Terms.
- Evidence of fraud, money laundering or dishonest activity.
- Creating multiple accounts.
- Providing false information.
- Directions from legal or regulatory authorities.
Limitation of Liability
The jeewin platform is provided on an "as is" basis. jeewin is not liable for the following:
- Service interruptions caused by loss of internet connection.
- Delays or errors related to third-party payment gateways.
- Negligence regarding the security of a user's account.
- Direct or indirect financial losses arising from gaming.
- Unexpected technical errors or server downtime.
jeewin always strives to improve its service and works to resolve any issues quickly.
Changes and Legal Matters
10.1 Changes to Terms
jeewin may update these Terms at any time. Users will be notified of significant changes by email or platform notification. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.
10.2 Entire Agreement
These Terms, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between jeewin and the user. Any prior oral or written understanding is considered void under this agreement.
10.3 Severability
If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue in full force and effect.
Contact & Support
If you have any questions or need clarification about these terms, please get in touch with us:
- 24/7 Live Chat: Use the platform's live chat feature — get instant support in Bengali.
- Email: [email protected]
Our support team provides service in Bengali and is ready to resolve any issue you have quickly.